Banking Disputes Specialist – Inbound Customer Support

Full description

Teleperformance in Glasgow is seeking a Customer Service Expert for the Disputes Team on the Lloyds Banking Division campaign. The role is full-time and office-based with 40 hours weekly, on-site training in Glasgow, and potential for on-site or home working after probation.

You will handle inbound calls, guide customers through dispute processes, and assist with transfers, debits, and digital banking support while maintaining regulatory compliance and high-quality service.