Café & Service Counters, Supermarket Assistant – Jersey

Full description

About the role As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food, while feeling proud of how it is ethically sourced, and recommend recipes for customers to try. You'll actively bring our ethos ‑ passionate Partners serving food lovers ‑ to life. You'll use your enthusiasm and friendliness to build lasting relationships with your customers, and make all the difference to the impression they have about the Waitrose brand, keeping them returning again and again by earning their trust and loyalty for a lifetime. All the while helping maximize sales and profit.

Key Responsibilities Take responsibility for your own food counter, ensuring the highest presentation and hygiene standards at all times. Stay on top of stock levels, ensuring the products our customers love are available when needed. Take great care while working with open food and ensure all due diligence and health & safety protocols are followed; help reduce food wastage. Maintain knowledge of new products and have a good understanding of Waitrose's food values (e.g., animal welfare). Support the wider shop team when required with general shopkeeping tasks. Essential skills/experience you'll need Communication skills to work effectively as part of a team and with our customers. Desirable skills/experience you may have Experience of working in a customer‑facing role. Experience of working in a catering/hospitality environment. Up‑to‑date knowledge and strong interest in food and drink trends. Flexible approach to support the whole branch. Benefits We want all of our Partners to have a good work‑life balance and we support flexible working, which might include flexible or compressed hours, job sharing or short‑hour contracts where possible.

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