Hotel - Duty Manager
Full description
Duty Manager – Tewkesbury Premier Inn
This isn’t a desk job.
You’ll spend your shift helping guests, leading your team and keeping the hotel running smoothly.
One moment you might be helping reception with a guest query. The next, you could be supporting housekeeping, checking rooms, helping during a busy breakfast service or briefing the team before the next rush.
If you enjoy leading from the front, solving problems and making things happen, this could be your next step.
And if you’d like to become a Hotel Manager one day, this is a brilliant place to start.
Pay, hours and location
Pay: Up to £13.86 per hour
Contract: Permanent – we don’t do zero-hours contracts.
Hours: 24 guaranteed hours per week.
Location: Tewkesbury Premier Inn, Shannon Way, Ashchurch, Tewkesbury, Gloucs, GL20 8ND
Shifts: Includes evenings, weekends and busy guest periods.
What you’ll do
As Duty Manager, you’ll help lead the hotel during your shift. You’ll work across reception, housekeeping and the restaurant to make sure our guests have a great stay and your team has everything they need. You’ll:
Lead shifts across the hotel and deliver clear pre-shift briefingsSupport and coach team members throughout the dayHelp guests with questions and sort out problemsJump in to support different teams, from reception to the restaurantSpot issues early and put them rightHelp keep guests safe and the hotel running the way it shouldWork closely with the Hotel Manager and wider leadership teamThis isn’t a role where you stand back and supervise.
You’ll be out on the floor, helping your team wherever you’re needed.
You don’t need hotel experience
Some of our best Duty Managers joined us from retail, supermarkets, restaurants, pubs, leisure, healthcare and customer service.
If you’ve led people before, we can teach you the hotel.
You may have worked as a:
Team LeaderSupervisorShift ManagerAssistant ManagerAny role where you’ve been responsible for leading people in a busy customer-facing environment would suit us.
What matters most is that you’re confident making decisions, enjoy helping people and stay calm when things get busy.
Why join Premier Inn?
We’re proud to be the UK’s biggest hotel brand, but it’s our people that make the difference.
As a Duty Manager, you’ll learn how an entire hotel operates – not just one department.
You’ll work alongside experienced managers, build your leadership skills and gain experience that can help you progress into a Hotel Manager role.
If you’re ambitious, we’ll help you keep moving.
What you’ll get
Permanent contract with guaranteed hoursFull training and support from day oneA clear career path with real opportunities to progressWhitbread Benefits Card – up to 60% off Premier Inn roomsCompany pension and Save As You Earn schemeDiscounts on shopping, travel, cinema, supermarkets and more
Is this role right for you?
If you:
Like being busy and working with peopleEnjoy leading by exampleStay calm under pressureTake ownership instead of waiting to be askedWant a role where every day is different……then we’d love to hear from you.
Apply today and start building a career that never stops.