Retail Team Manager
Full description
Exciting Opportunity at our Brand new Community Shop in Sunnyside, Bolton opening soon! Join the Community Shop Revolution: Make a Real Impact as our new Store Manager and Shape the Future About Us
Community Shops are part of the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may otherwise have gone to waste. The surplus we handle is redistributed through our Company Shop stores, and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities.
Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good.
About The Role
As Team Manager of our
Community Shop Store in Bolton
, you will consistently provide great service, by putting our members at the heart of everything we do. Your role is focussed on the delivery of excellent store standards, delivering uncompromising service through the store team and helping our members to become the best version of themselves.
Working alongside the social impact co-ordinator you will support, encourage, and build strong individuals and more confident communities. Through leading a successful team, you will deliver a successful store in which all colleagues are in it together, delivering a great experience for our members, by doing the right thing you will make a difference.
Requirements
Accountabilities & Responsibilities
Operational
Ensure that all Health, Safety & Environmental policies, and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practices
Ensuring offers and availability is maintained whist offering members the best prices. (Price and promotions)
Responsible for maintaining and upkeeping legal labelling POS requirements and raising any discrepancies to technical and marketing
Delivering the day-to-day operation of the store through routine processes and practices, ensuring daily practises, processes, and procedures are followed
Lead your team in consistently delivering a culture of high performance in order to meet store KPI's
Delegate duties to Team Leaders to ensure the store remains to a high standard and operational
Deliver daily/weekly targets by managing your team effectively
Merchandise the store to a high standard, making informed suggestions and recognising improvements where possible to drive and maximise sales potential
Solution focussed, presenting ideas and potential solutions when faced with a challenge
Colleagues
Engage teamwork, cross functional and positive working relationships
Employ a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops your teams' skills and capabilities
Lead and develop members of your team to deliver performance against plan and ensure they deliver the tasks they are accountable for
Measure performance and provide feedback through performance reviews
Ensure that all members of your team adhere to all Company Shop Group policies and procedures
Active promote and encourage the reporting of any near misses and accidents
Support, develop, coach and guide all members of your team through the use of development and succession planning
Keep up to date with information relevant to your department and cascade this accordingly to your team
Members
Create an engaging store where colleagues are trusted by our members and are aware that they are at the heart of everything we do
Drive membership numbers in store, including signing members up and printing and distribution of membership cards
Ensure that our colleagues uphold our culture and deliver an exceptional member experience
Create an environment where our members feel safe and supported and can strive to be the best version of themselves
Be an ambassador for your store creating a welcoming atmosphere and great shopping experience for our members
KPI
Sales targets
Store standards - audit
Payroll
Membership sign ups
Footfall
Stock/reduction waste
Member satisfaction
Health and Safety - reporting and audits
Keep your team engaged and motivated, displaying a positive attitude in line with company values
Skills And Experience
Lead by example and uphold Company Shop Group values at all times
Ability to build and maintain effective working relationships
To be flexible and adaptable to support the needs of the business
Strong operational and technical knowledge of your departmental area
Ability to effectively plan, organise and manage own workload while working to strict deadlines
Service focused mindset for both internal and external customers
Solution focused mindset bringing solutions and opportunities
A desire to continually focus on your own continued professional development and that of your team
A confident communicator with excellent organisational and problem-solving skills, and a real can-do attitude
An inquisitive mind with a good eye for detail that has a creative approach to merchandising
Location- Community Shop, Moisant Street, Bolton, BL3 3AT
Salary- £31,606
Hours- 40 hours per week hours between Monday to Friday 08.00am-18.00pm, 08.00am to 16.00pm on a Saturday (on a rota basis)
Benefits
What's in it for you:
Competitive salary with details available upon application
Free membership to Company Shop for you and 10 x nominees
Annual Flu Injections, high street & leisure vouchers, and on-site Parking
Subsidized staff Canteen, Free Tea & Coffee, and Free Fruit Friday!
Employee Assistance Programme - Grocery Aid
Eligible for Costco membership and Cycle 2 Work
Contributory pension scheme with death in service benefit.
Join Us on the Journey:
Don't miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.