Shift Manager

Full description

About Us



At Wingstop,
we’re not just in the chicken business, we’re in the flavour business. Creating
memorable experiences for our customers and team is what we do best, and we’ve
got the Awards to
prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo’s
Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.



About the
Role



As a Shift
Manager, you’ll take the lead in running smooth, successful shifts while
supporting and developing your team. You’ll be responsible for maintaining high
standards across service, food quality, and cleanliness, ensuring every customer
has a great experience.



You’ll
motivate the team, step in where needed, and keep everything on track during
busy periods. This is a hands-on role where you’ll lead by example, build team
confidence, and play a key part in delivering strong operational performance.



This role is
based in one of our restaurants where customers can dine in, as well as order
takeaway and delivery. As a Shift Manager, you’ll lead from the front during
busy shifts, supporting your team, driving standards, and making sure every
customer leaves with a great experience.



What
You’ll Be Doing





Leading shifts and supporting your
team on the floorDelivering fast, friendly, and
consistent customer experiencesCoaching and developing Crew MembersEnsuring food quality, cleanliness,
and safety standards are metSupporting stock control and daily
operations









What
We’re Looking For





Previous experience in a supervisory
or team leader roleConfident, hands-on leadership styleStrong communication and organisation
skillsPositive, team-first mindset







Our
Values



Authentic.
Entrepreneurial. Fun. Service-Minded.



Why
Wingstop?



Here at
Wingstop, it’s all about the people, the passion, and the energy. We’re more
than just wings, we’re a fast-moving, fun, and inclusive team where everyone’s
voice is heard, growth is encouraged, and effort is recognised. From day one,
you’ll be part of a culture that celebrates teamwork, rewards ambition and
thrives on bringing energy to every shift. Whether you’re learning new skills,
leading a team, or helping launch a new store, you’ll feel the Wingstop vibe in
everything we do. We are fast-paced, high-energy, and all about delivering
great experiences for our customers and our people.



It’s more
than just a job. It’s a place to build confidence, make mates, and be part of
something that’s growing fast.



Benefits





Quarterly BonusFlexible RotaFree food on every shiftEmployee discount (50% Mon–Thurs, 20%
Fri–Sun)28 days holiday + birthday offCulture budgets allocated to every restaurant
for recognitionRegular companywide incentives













Grow With
Us





Step Up ProgrammeStructured leadership developmentClear progression into Assistant
Manager roles





Perks
& Vibes





Wagestream accessDiscounts platformEmployee of the Month recognitionTeam socials and eventsUniform provided









Diversity
& Inclusion



We celebrate
individuality and are dedicated to fostering a diverse and inclusive workplace.
As an equal-opportunity employer, we are committed to creating a supportive
environment for all. If you require any adjustments during the recruitment
process to perform at your best, please let us know - we’re here to assist you.



If this
opportunity aligns with your skills and career goals, we encourage you to
apply. Join us in bringing the flavour!



AI
Disclaimer



AI can be a
useful tool - and we understand many candidates use it for support. That said,
we’re really interested in you, not an AI-generated version of you.



We want to
hear your voice and understand your real experience. Applications or interview
tasks that rely heavily on AI may not give us an accurate picture of who you
are. Bring your authentic self to the process - that’s who we’re excited to
meet.





#WingSM